Worldwide coverage
Worldwide shipping support with especially strong delivery options across the US and Europe through partners such as DHL, USPS, and Royal Mail.
Your trusted partner for Chinese exports
Hapex Global Trading
- Your trusted partner for Chinese exports
- We offer a wide range of high-quality Chinese products
- competitive prices
- excellent customer service
We Listen, We Plan, We Deliver
Let's Talk
Communication is the key. Listening is our priority. Every business has its unique challenges. We cater suitable solution for you as we believe we are probably the best partner to grow with your business.
Let's Talk →Multiple payment options
Simple payment paths including PayPal and other practical tools for order settlement.
Deviation monitoring and pre-alerts
An internal alert system that catches fulfillment deviations early so issues can be handled before they become customer problems.
Goods inspection and virtual warehousing
Quality checks on receiving plus virtual warehouse support to shorten lead times and improve dispatch readiness.
Automatic order sync
Store orders can be synced automatically so your team can focus on selling while fulfillment keeps moving.
Customized solutions
Flexible handling for sensitive product categories, private-label requests, and special shipping requirements.
What Our Clients Say
OUR PARTNERS
See the trendsetters who are using working with us
YDH International Express
An experienced freight forwarding company based in China.
Sweden Prep
An Amazon fulfillment center based in Sweden.
PostNord MyPack Collect
A strong shipping option for Scandinavian dropshipping lanes.
Ideal International Logistics
A dedicated one-stop warehouse partner in the UK.
Frequently Asked Questions
Hi there! Have some questions about us? Find the answers below.
Can we communicate through WhatsApp or work with a dedicated agent?
Yes. Hapex supports 1:1 communication through WhatsApp and can also join a client Slack workspace when that is the easiest way to keep the business moving.
Can tracking events be masked so customers do not see China-origin milestones?
Tracking event masking is available on supported routes. The exact rules depend on the ecommerce platform and shipping SLA, so Hapex matches the method to the platform requirements before launch.
How is IOSS or VAT handled for EU deliveries?
Packages can be shipped using DDP methods, with import tax handled within the quoted price. Hapex can help clarify the operational side while clients coordinate bookkeeping details separately.
Do you support store integrations beyond Shopify?
Yes. WooCommerce, eBay, Etsy, Amazon, and similar workflows can be integrated so orders sync automatically, move into inspection and pick-pack, and ship with minimal manual handling.
What shipping times should we expect for key markets?
Typical processing is 1-3 business days unless warehousing removes that step. United Kingdom lanes usually run 4-7 business days, US and many EU routes 5-10 business days, Canada 7-10 business days, and Australia 7-12 business days.
How do refunds, returns, and custom packaging work?
Hapex supports refund and return handling under the published policy and works with brand owners, startups, and crowdfunding teams that need custom packaging, low-MOQ branding, or private-label support.